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While we make every effort not to be out of stock, occasionally we are out of certain items. If we are out of stock on an item that you’ve ordered, we will notify you as soon as we can. We advise you to contact us for item availability as our merchandise sells out faster than we can update, and this is unfortunately completely out of our control. We apologize for this inconvenience

If there are any unanswered questions, please contact us at one of the e-mail addresses below, and a response should be expected within 48 hours.

Our contact information: or

What Payment Methods do you accept?

We accept all major credit cards. Please note that all charges will be in US dollars.

Do the pictures on your website represent what I will be getting?

All of the merchandise advertised on our website is what you can expect to receive in person. After years of research, we have found the highest reputable warehouses that distribute this kind of apparel. There are a lot of websites that use stock photo's to advertise their products when in fact, the merchandise they receive either looks nothing compared to the photo, or the quality is deplorable. We are nothing like this, which is why we post a 'Quality Guarantee' note on our website.
PLEASE NOTE: Even though the physical appearance may be the same with high quality, these are not the actual branded goods. For the actual brands, please visit their website.

How much will I be charged for shipping?

We now have a standard flat Shipping & Handling Rate of $18, no matter how much you order. If your order totals over $300, then shipping will be free. Please note this after placing the order as the system automatically charges you $18 when you place your order. You will be reimbursed for this amount. This fee no longer applies to Paypal payments due to the high conversion rates.

Is the merchandise new or used?

All of our merchandise is brand new and shipped directly from the warehouse/manufacturer to your location.

How should I know what size to choose?

 Please provide us with your height, measurements as well as the size you normally take. There is a comment box at checkout where this information could also be provided. We also have a size charts which can be found at the bottom of this page, however, this does not always comply with each garment. You may submit this information with your order, as many products are produced on a made to order basis to ensure both quality and accuracy.
PLEASE NOTE: We no longer accept exchanges or give refunds based on sizing issues as most items are made to order, so please make sure you give us your measurements and your height for an accurate fit. This also applies to shoes. Please make sure you send us your calf circumference if you order knee-high boots.

Do you offer Wholesale?

At this moment we do not offer this service.

How long does Shipping Take?
We ship internationally. Shipping is a flat rate of $18 no matter where you are situated, or what you order. Once your order ships, You will be updated with a DHL, Aramex, FedEx or UPS tracking number depending on your country/location. It can take a few days before an update is showing on the tracking site after a label has been created. Once you see this update, it's usually only a matter of a couple or few days for delivery. Please note that we are not able to cancel or call an order back once it is in transit. If an order needs to be cancelled, we ask that you contact us within 2-3 days from placing your order. We are also not able to change the address. Please make sure you submit the correct address under shipping. Shipping can generally take anywhere from 8-16 business days unless circumstances such as holidays, weather conditions, or other unrelated shipping delays may incur, which is completely out of our control. We will not be responsible for stolen packages. We ask that you check your tracking number for updates which should include the expected delivery date. Packages are shipped to the shipping address provided in your order. If you Find That A Package is Damaged in transit, please reject the package from the courier and contact our customer service. Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase. All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered. Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility. We shall not be responsible for any shipping or customs delay since this is outside our control. We normally post a lower price to decrease or eliminate these costs but can't guarantee this.
What is your Return Policy? Do you accept returns?

Any order cancellations must be made within 2-3 days after you have placed your order. Please contact us at

If you have received anything that is either defective/damaged or incorrect, Please contact us within 3 days of receiving your order at and submit your name and/or email address in which you place your order with or the actual order number. Any defective/damaged or incorrect purchases will be issued either a refund or exchange without returning. We do not accept exchanges or give refunds based on sizing issues as most items are made-to-order, so please make sure you send us your your measurements and your height for an accurate fit. This also applies to shoes. Please make sure you send us your calf circumference if you order knee-high boots.

Any complaints must be made within 3 days of receiving the package. Shipping and handling fees are non-refundable.

You (buyer) will be responsible for the shipping of returns at your expense. We do not carry or offer return shipping labels. To honor your return/exchange, the item must be in the original packaging, unworn, unused. Please note that these goods are coming from China, therefore, this is where they must be returned too. If the postal service returns a package to us because an invalid address was provided or the package was not claimed, we will contact you and schedule a re-delivery at your expense. Re-delivery shipping fees will equal the exact dollar amount needed to ship the package. Once repayment shipping fees have been received, your package will be re-shipped the next business day. Original shipping fees are non-refundable, as the postal office will not reimburse us for re-shipping your package. Please be sure to review and double-check your order and size(s) before placing your order, as we only accept returns or exchanges if a mistake is made on our behalf. If this were to happen, all fees associated with the exchange will be at our expense. If a mistake is made with your order, please notify us within 3 business days after receipt. When a refund is requested, Please contact us at Please take pictures of the items you have received as this is the warehouse policy/requirement. We will also provide you the return address with instructions. For hygienic reasons, socks, hats, underwear and swimsuits cannot be returned. A refund will only be issued once we receive your return unless a mistake was made on our behalf then we will be held liable. A refund will be issued to the same form of payment you used when you made your purchase. 

Does your store have a physical location where I can purchase in person?

Unfortunately not at this time. All merchandise is shipped out to you directly from the manufacturer/warehouse.

I have picked my currency but when I go to checkout, it comes out more expensive. Why is this happening?

The checkout is only in one currency, which is USD. It is impossible to tell you the exact cost in your home currency when you purchase, unfortunately, as each credit card company/bank applies different exchange rates and fees when they convert to USD. The currency conversion is just an indication, and that final pricing and conversion are determined by your bank on the day the transaction takes place